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In our store you can find:
• MERINO WOOL TOP
From Australia, combed and dyed in almost 100 colors in our factory
• CARDED WOOL
in 3 different qualities, from Australia, New Zeland and Austria. Carded and dyed in our factory
• TUSSAH SILK
From China, dyed in our factory in almost 100 colors
• PRE-FELT
Made in Italy, needle felted with our dyed wool
• THERMOFORMABLE FELT
Gettable by meter, felted with our wool
• FELT IN SHEETS
Available also with Paillettes
And much more!!! |
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We started with merino wool 18.5 micron Oeko-Tex certified. First, we had only a 45 colours card (some of them were a little bit out of the traditional canon, but after all... aren't we 50 years tradition dyers? if we don't satisfy our whims with colours who else will?). Then, following specific requests from several customers and after some research, the colours grew up to 90 within a few months. Maori wool was added in the following two years: it is a mix of New Zeland wools perfect for handbags and carpets, then cashmere and alpaca, and now we have tussah silk too. And - of course - always in new colours. WE ARE MAD FOR COLOURS! We added so many accessories to fibres: handcrafted soaps which are produced in Tuscany following ancients Florentine traditions, the natural extracts for dyeing and many other products growing up every week, felting sheet, felting books, felting dvd and more. |
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The items purchasable on DHGShop are mostly ready stock service and, thus, many products can be delivered within two working days (no shipments over the weekend). However it can be that shipping time gets longer but if it greatly exceeds average shipping time or the items are temporarily unavailable, you will be notified in advance. You will be automatically notified of your purchase amount during the purchasing process.
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You can return/exchange the items purchased within ten days of merchandise receipt in accordance with our following return policy: You must fill in the online return form and send it to DHGShop that will immediately advise the return number. All products must be unused and undamaged. All products returned to DHGShop must be sent back in a sole shipment. DHGShop must receive the returns within twenty days of merchandise receipt. If all the above-mentioned conditions are fulfilled, DHGShop will exchange the item for one of the same or higher value (against payment of the difference !) or we will credit you with a Bonus equal to the purchase amount of the returned item.
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DHGShop relies on the GestPay system of Banca Sella SpA for the management of online payments. For payments with Visa credit cards we have also adopted "VERIFIED BY VISA", a worldwide acknowledged payment system , created to ensure shopping security by using advanced coding. Below some more details about our security policy: GestPay uses the most advanced computer protection systems by adopting the protocol SSL 3 a 128 Bit. The communication between the browser and the bank server is guaranteed by the encrypted transport system SSL3 a 128 bit (the highest existing security standard with the certification on server side!).
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| For years we have been contacted by small craftsmen looking for dyed fibres.
They intended to use them for their creations, but our company, and, most
of all, our industrial mentality, did not allow us to meet their needs. Have
we really become lazy artisans, unable to change our skins and innovate over
time? Then one day we decided to try it seriously, to take the risk, and we
contacted Eva Basile, our famous Italian felt maker who, as a contemporary
Virgyl, guided us to the discovery of the wonderful Fiber Art world. We said to the world:
"WE ARE READY TO FELTING !!".
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And we are not going to stop here, for sure, as DHG is a reality in progress
- keen to be contaminated. We wander curiously through the world, getting
to know places, techniques and people, noble artists and skilled artisans,
but also beginners. The new felt makers make us feel like proposing ever-new
things, facing new projects, new collaborations and new products. Thus, some
may say that our crowning glory is the colour, and that our results are undeniable
- we answer right back: the real ace in the hole is passion: passion for our
job, for textiles, for the traditions of our town, Prato, that is the expression
of textile creativity since 1200. And moreover, we believe in future. Therefore
- despite bad times and short-sighted people who think that textile is not
for us anymore - our project still goes on, espousing craftwork and industry,
innovation and tradition.
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